Terms of Service

1. Agreement to these terms

These Terms of Service (“Terms”) are a binding agreement between you and Sortbase LLC(“Sortbase,” “we,” “us”). They govern your use of the Sortbase browser extension, the Sortbasewebsite, and our related services (together, the “Service”). By installing, signing into, or using the Service, you agree to these Terms. If you don't agree, don't use the Service.

Your privacy is covered separately by our Privacy Policy, which is incorporated into these Terms by reference.

2. What Sortbase is

Sortbase is a browser extension that organizes your AI conversations across ChatGPT, Claude, Gemini, and Grok. It adds folders, a prompt library, keyword search, and one-click transfer of a conversation from one model to another. Sortbase is an independent product. It is not affiliated with, endorsed by, or sponsored by OpenAI, Anthropic, Google, xAI, or any other AI platform.

3. Eligibility and your account

You must be at least 13 years old to use Sortbase, and old enough to form a binding contract in your jurisdiction. Sortbase is not intended for children under 13.

You sign in with an email magic link through our identity provider – there is no password to manage. You're responsible for keeping access to your email account secure, and for activity that happens under your account. Tell us at support@sortbase.ai if you believe your account has been compromised.

4. Subscriptions, free trial, and billing

Free trial

New accounts start with a 14-day free trial of the paid features. We collect a payment method when your trial begins, but you are not charged during the trial. If you cancel before the trial ends, you are never billed. One trial per customer; we may decline to offer a repeat trial.

Paid plan and renewal

When the trial ends, your subscription automatically converts to the paid plan (currently $10 per month, or the price shown at sign-up) using your payment method on file. Subscriptions renew automatically at the end of each billing period until you cancel. By subscribing, you authorize Sortbase LLC to charge your payment method on a recurring basis until you cancel.

How to cancel

You can cancel anytime from the subscription settings inside the extension. Cancellation takes effect at the end of the current billing period – you keep paid access until then, and you won't be charged again. We may also offer cancellation through our payment processor, Stripe.

Price changes

We may change the subscription price. If we do, we'll give you advance notice, and the new price applies to your next billing period after the notice. Continuing to use a paid plan after a price change means you accept the new price; if you don't, you can cancel before it takes effect.

Taxes

Prices are exclusive of taxes unless stated otherwise. You're responsible for any applicable sales, use, or VAT taxes, which we may add to your charge where required.

5. Refunds

Every plan starts with a 14-day free trial – cancel anytime before it ends from the extension's subscription settings and you won't be charged. Because of that trial, subscription fees that have already been charged are non-refundable, except where a refund is required by law.

6. Acceptable use

When you use Sortbase, you agree not to:

• Use the Service in violation of any law, or in violation of the terms of any AI platform it integrates with (ChatGPT, Claude, Gemini, Grok).
• Reverse engineer, decompile, scrape, or attempt to extract the source code of the Service, except to the limited extent that restriction is prohibited by law.
• Resell, sublicense, or commercially redistribute the Service without our written permission.
• Interfere with or disrupt the Service, our infrastructure, or our providers – including probing, overloading, or circumventing rate limits or access controls.
• Use the Service to store or transmit malware, or to infringe anyone else's intellectual-property or privacy rights.
• Misrepresent your identity or impersonate Sortbase LLC.

We may suspend or terminate access that violates these rules, or that creates risk or legal exposure for us or other users.

7. Your content

The chats, folders, prompts, and other material you create or save through Sortbase are yours (“Your Content”). We don't claim ownership of it. You grant us a limited, non-exclusive license to host, store, transmit, and display Your Content solely to operate the Service for you – for example, syncing your folders across your devices or forwarding a chat between models at your request. We do not use Your Content to train AI models. This license ends when you delete the content or your account, except for routine backups that age out on a normal cycle.

You're responsible for Your Content and for having the right to use it with Sortbase.

8. Third-party platforms and services

Sortbase works on top of third-party AI platforms and relies on third-party providers (such as Stripe for payments and Supabase for hosting). Your use of those platforms is governed by their own terms, and you're responsible for complying with them. We don't control those platforms: they can change, restrict, or remove features, interfaces, or APIs at any time, which may affect how – or whether – parts of Sortbase work. We're not responsible for the acts, omissions, content, or availability of third-party platforms.

9. Our intellectual property

The Service itself – the extension software, the Sortbase website, our name, logo, and branding – belongs to Sortbase LLCand is protected by intellectual-property law. We grant you a personal, non-transferable, non-exclusive, revocable license to use the Service while these Terms are in effect. These Terms don't transfer any of our intellectual-property rights to you.

10. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the Service will be uninterrupted, error-free, or secure, that it will keep working with every AI platform, or that any data will never be lost. You use the Service at your own discretion and risk.

11. Limitation of liability

To the fullest extent permitted by law, Sortbase LLCand its founders will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or related to your use of (or inability to use) the Service – even if we've been advised such damages were possible. Our total liability for any claim relating to the Service is limited to the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) US $100. Some jurisdictions don't allow certain limitations, so some of these may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Sortbase LLC and its founders from any claims, damages, and reasonable expenses (including legal fees) arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

13. Termination

You can stop using Sortbase and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. When your account ends, your right to use the Service stops; you can request deletion of your data as described in our Privacy Policy. Sections that by their nature should survive termination – ownership, disclaimers, limitation of liability, indemnification, and governing law – survive.

14. Changes to the Service and these Terms

We're actively building Sortbase, so the Service will change over time, and we may add, modify, or remove features. We may also update these Terms. If we make material changes, we'll update the version number and effective date at the top of this page and give reasonable notice (for example, an in-app banner or email). Continuing to use the Service after changes take effect means you accept the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Before filing anything, please email us at support@sortbase.ai so we can try to resolve the issue directly – most things can be sorted out that way. If we can't, you and Sortbase LLC agree that the state and federal courts located in Travis County, Texas have exclusive jurisdiction, and you consent to venue there.

16. Contact

Questions about these Terms?

Email: support@sortbase.ai
Mailing address: Sortbase LLC, 5900 Balcones Dr STE 100, Austin, TX 78731, US